Maatra
Finally, someone who gets family health in India.
Maatra organizes your family’s medical records, reminders, and visit prep—so you can focus on care, not paperwork.
Features
Why families choose Maatra
Everything you need to keep your family’s health organized, in one place.
Family First
Manage parents, kids, and even pets in one place.
Calm Control
Store documents, get reminders, manage access.
Privacy Protected
Data stored in India; you control sharing.
HOW it works
Simple steps to health management
From upload to doctor visit, Maatra makes it effortless.
Step 1: Upload
Snap a photo of your prescription, lab report, or insurance document, or forward it via email or WhatsApp. Maatra accepts PDFs, images, and even scanned copies, so nothing important gets left out.
Step 2: Organized & Searchable
Our AI neatly files each document under the right family member and category, automatically extracting dates and key details. You can instantly find what you need with powerful search and filters.
Step 3: Share or Prepare
When it’s time for a doctor visit, lab appointment, or emergency, you can quickly share the right files or see a ready summary. No scrambling, no missing paperwork — just calm, confident readiness.
© 2025 Moonjar Technologies Pvt. Ltd. • India-only service • Last updated: August 2025
Pricing
Simple plans for every family
Start free, upgrade when you want more convenience and control.
Maatra Foundation
Free
Core features to get started and feel secure. Upload & store documents, search, set up reminders, manage a small family.
Maatra Plus
₹199 / month
Everything in Free, plus powerful tools for complex family health management: advanced coordination, AI insights, premium uploads
Privacy Policy
Scope & Controller
Moonjar Technologies Private Limited operates Maatra for users in India.
What We Collect
- Account info (name, email/phone, age confirmation 18+)
- Health documents you upload and metadata (date, type, file size)
- Payment information (billing address, payment method details via secure processors)
- Technical logs (device type, IP address, app events, usage patterns)
- WhatsApp/Email uploads (attachments only; message text ignored)
How We Use It
- Store and organize your health records securely
- Run OCR/AI to generate titles, summaries, and insights
- Enable search, reminders, and family management features
- Process payments and provide account support
- Improve our services and ensure platform security
- Comply with legal obligations and enforce our terms
Legal Basis for Processing
- Your consent for health document processing and AI features
- Contract performance for account management and service delivery
- Legitimate interest for security, analytics, and service improvement
Processing & Storage
- Data stored on encrypted servers located in India
- Industry-standard encryption in transit (TLS) and at rest (AES-256)
- Regular security audits and backup procedures
- Limited third parties for infrastructure (cloud hosting, email/SMS/WhatsApp, payment processing)
- We never sell your personal data to third parties
- Health documents retained while account is active; technical logs for up to 2 years
Your Choices & Rights
- Access, correct, or download your data from Settings or by emailing [email protected]
- Delete your account and associated data (some records retained for legal compliance)
- Withdraw consent (disables all processing)
- File complaints with relevant data protection authorities
Third-Party Sharing
- Payment processors (for billing and subscription management)
- Cloud infrastructure providers (for secure storage and hosting)
- Communication services (for notifications and support)
- We require all third parties to maintain appropriate security standards
Children & Pets
Accounts for adults (18+) only; children/pets can be managed by an adult account.
Retention
We retain operational data while your account is active
Audit and payment records may be kept as required by law
Contact
For privacy questions or to exercise your rights: [email protected]
Updates
We’ll update this page and change the “Last updated” date for material changes.
Terms of Service
Eligibility & Registration
You confirm you’re 18+ and authorized to manage any family profiles you add. One account belongs to one family household.
Service Description
Maatra provides document organization, reminder systems, and AI-powered insights for personal health record management. Features include optical character recognition (OCR), automated categorization, and family profile management. Maatra is an organizational tool and does not provide medical advice, diagnosis, or treatment. Always consult a qualified clinician.
User Content & Permissions
You upload only content you're authorized to share. You grant us a license to process it solely to operate features (OCR, search, reminders).
AI/OCR Features
Automated extraction/summaries may be imperfect; always refer to the source document and your clinician.
Prohibited Use
You agree not to: (a) upload unlawful, harmful, or infringing content; (b) attempt to circumvent security measures; (c) access or use other users' data without authorization; (d) use the service for any illegal activities; (e) interfere with service operations.
Plans, Billing & Taxes
Plan benefits and prices may change with notice; taxes extra. Subscription charges are processed by secure third-party payment processors. We do not store complete payment card details. Billing cycles begin on signup date.
Cancellation
You can cancel anytime; see Refunds & Cancellation for refunds.
Disclaimers & Liability
Maatra is not a medical device or healthcare provider. Our AI/OCR features are for organizational purposes only and may contain errors. You acknowledge that any health decisions should be made in consultation with qualified medical professionals. Service is provided "as is." To the maximum extent allowed by law, we're not liable for indirect or consequential losses.
Governing Law & Venue
Indian law; courts in New Delhi.
Contact
Refunds & Cancellation Policy
First-time purchase:
7-day, no-questions-asked refund.
Monthly renewals:
Cancel anytime; charges already made are non-refundable, service continues till period end.
Annual plan:
Full refund within 14 days of initial charge; thereafter pro-rated refunds not offered (you can switch off auto-renew).
How to cancel:
In-app “Manage Plan” or email [email protected] from your registered email.
Processing time:
We initiate approved refunds promptly; bank timelines may vary.
Contact Us
Company
Moonjar Technologies Private Limited (maker of Maatra)
New Delhi, India
We typically respond within 2 business days. For account support, billing questions, or privacy requests,
please email us with your registered email address.
© 2025 Moonjar Technologies Pvt. Ltd. • India-only service • Last updated: August 2025